Uncommon Service How to win by putting customers at the core of your business /
FreiFrances
Uncommon Service How to win by putting customers at the core of your business / Frances Frei Anne Morriss - Boston Mass Harvard Business Review Press c2012 - 247p. 24cm
9781422133316
Customer relations
Service industries--Management
Uncommon Service How to win by putting customers at the core of your business / Frances Frei Anne Morriss - Boston Mass Harvard Business Review Press c2012 - 247p. 24cm
9781422133316
Customer relations
Service industries--Management