Beyond customer satisfaction to customer loyalty the key to greater profitabality / Keki R.Bhote

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Material type: Text

TextPublication details: New York American Management Association 1996Description: 148p. ill. 22cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	BHEUU Library Open Shelf	658.812 BHO (Browse shelf(Opens below))	Available		H1220

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