The 5 essential people skills  how to assert yourselflisten to others and resolve conflicts / 
Dale Carnegie Training 
 - 1st Fireside trade paperback ed. 
 - New York  Simon & SchusterInc  2009 
 - 240p.  22cm 
<br/><br/><label>ISBN: </label>9781416595489 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations