Crosby, Philip B <br/><br/>
Quality is free  the art of making quality certain / 
Philip B. Crosby 
 - New York  New American Library  1979 
 - 270p.  24cm 
<br/><br/><label>ISBN: </label>0451622472 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Circles