Brinkman, Rick  Dr. <br/><br/>
Dealing with people you can't stand  how to bring out the best in people at their worst / 
Dr. Rick Brinkman Dr. Rick Kirschner 
 - New York  McGraw-Hill  2002 
 - xix 226p.  ill.  22cm 
<br/><br/><label>ISBN: </label>0071379444 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal comunication<br/>Interpersonal relations<br/>Psychology--Industrial