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81.
Managing the unexpected resilient performance in an age of uncertainty / Karl E. Weick Kathleen M. Sutcliffe by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco Jossey-Bass John Wiley & Sons Inc. 2007
Availability: Items available for loan: BHEUU Library (1)Call number: 658.4 WEI.

82.
Service orient or be doomed! how service orientation will change your business / Jason Bloomberg Ronald Schmelzer by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken New Jersey John Wiley & Sons Inc. 2006
Availability: Items available for loan: BHEUU Library (1)Call number: 658.14 BLO.

83.
Getting started in a financially secure retirement / Henry K. Hebeler by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons Inc. 2007
Availability: Items available for loan: BHEUU Library (1)Call number: 332.024014 HEB.

84.
A-HA! performance building and managing a self-motivated workforce / Douglas Walker with Stephen Sorkin by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons Inc. 2007
Availability: Items available for loan: BHEUU Library (1)Call number: 658.314 WAL.

85.
TKO management! Ten knockout strategies for becoming the manager your people deserve / Dave Anderson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons Inc. 2008
Availability: Items available for loan: BHEUU Library (1)Call number: 658.422 AND.

86.
Key perfomance indicators developing implementing and using winning KPIs / David Parmenter by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey John Wiley & Sons Inc. 2007
Availability: Items available for loan: BHEUU Library (1)Call number: 568.40 DAV.

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