Service innovation how to go from customer needs to breakthrough services / Lance Bettencourt

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Material type: Text

TextPublication details: United States McGraw-Hill 2010Edition: 1st edDescription: 255p. 24cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Book	BHEUU Library Open Shelf	658.8912 BET (Browse shelf(Opens below))	Available		0000013837

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