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1.
Adab bertelefon dan perkhidmatan pelanggan / Lloyd C. Finch by Series: Siri pengurusan 50 minit
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Johor Bahru Penerbit Pelangi 1994
Availability: Items available for loan: BHEUU Library (1)Call number: 658.45 FIN.

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2.
Memberi dan menerima kritikan teknik praktikal untuk keberkesanan komunikasi dua hala / Patti Hathaway by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Johor Bahru Penerbit Pelangi 1994
Availability: Items available for loan: BHEUU Library (1)Call number: 658.45 HAT.

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