000 00553nam a2200205#a 4500
001 0000004679
002 000004683
003 BHEUU
008 230711s1989 xx 000 0 eng d
020 _a0750609931
040 _aBHEUU
090 0 0 _a658.5
_bOAK
100 _aOakland, John S.
_eauthor.
245 0 _aTotal quality management
_bthe route to improving performance /
_cJohn S. Oakland
250 _a2nd ed
260 _aOxford
_bButterworth-Heinemann
_c1989
300 _a463p.
_bill.
_c24cm
650 1 0 _aManagement by objectives
942 _cBOK
999 _c4341
_d4341