000 00553nam a2200217#a 4500
001 0000008921
003 BHEUU
008 230711s2002 xx 000 0 eng d
020 _a0786887753
040 _aBHEUU
090 0 0 _a658.3
_bLUN
100 _aLundin, Stephen C.
_eauthor.
245 0 _aFish Tales /
_cStephen C. Lundin... [et al.]
260 _aNew York
_bHyper ion
_c2002
300 _a176p.
_bill.
_c21cm
650 1 0 _aCustomer services
650 2 0 _aEmployee motivation
700 _aChristensen John
700 _aPaul Harry
942 _cBOK
999 _c8374
_d8374