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Perkhidmatan pelanggan yang berkualiti / William B. Martin
Material type:
TextSeries: Siri pengurusan 50 minitPublication details: Johor Bahru Penerbitan Pelangi 1994Description: 120p. ill. 26cmISBN: - 9835003920
| Item type | Current library | Call number | Status | Date due | Barcode |
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BHEUU Library Open Shelf | 658.562 MAR (Browse shelf(Opens below)) | Available | 0000006375 |
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| 658.562 KES Total quality service a simplified approach to using the balbriggan award criteria / | 658.562 LAT Quality circles / | 658.562 MAC Documenting quality for ISO 9000 and other industry standards / | 658.562 MAR Perkhidmatan pelanggan yang berkualiti / | 658.562 OAK Cases in total quality management / | 658.562 OAK Pengurusan kualiti menyeluruh / | 658.562 QUA Quality management handbook / |
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