Total quality service a simplified approach to using the balbriggan award criteria / Sheila Kessler

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Material type: Text

TextPublication details: Kuala Lumpur Syarikat First Agency 1995Description: 161p. ill. 23cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	BHEUU Library Open Shelf	658.562 KES (Browse shelf(Opens below))	Available		0000006630

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