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Best practices in customer service / edited by Ron Zemke John A. Woods

Contributor(s): Material type: TextTextPublication details: New York AMACOM 1998Description: 414p. ill. 30 cmISBN:
  • 0814470289
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Item type Current library Call number Status Date due Barcode
Book Book BHEUU Library Open Shelf 658.812 BES (Browse shelf(Opens below)) Available 0000007475

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