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	1.	The key to great leadership rediscovering the principles of outstanding service / Peter Burwash by Burwash, Peter [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Syarikat First Agency 1996 Availability: Items available for loan: BHEUU Library (1)Call number: 658.4092 BUR. Place hold Add to cart (remove)
	2.	Total quality service a simplified approach to using the balbriggan award criteria / Sheila Kessler by Kessler, Sheila [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Syarikat First Agency 1995 Availability: Items available for loan: BHEUU Library (1)Call number: 658.562 KES. Place hold Add to cart (remove)
	3.	Managing the four stages of TQM how to achieve world-class performance / Charles N. Weaver by Weaver, Charles N [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Syarikat First Agency 1995 Availability: Items available for loan: BHEUU Library (1)Call number: 658.8 WEA. Place hold Add to cart (remove)
	4.	Managing the whirlwind patterns and opportunities in a changing world / Michael H. Annison by Annison, Michael H [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Syarikat First Agency 1996 Availability: Items available for loan: BHEUU Library (1)Call number: 658.406 ANN. Place hold Add to cart (remove)
	5.	Competitive global management principles and strategies / Abbass F.Alkhafaji by Alkhafaji, Abbass F [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Syarikat First Agency 1996 Availability: Items available for loan: BHEUU Library (1)Call number: 658.049 ALK. Place hold Add to cart (remove)

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