Measuring and managing customer satisfaction going for the gold / Sheila Kessler
Material type: TextPublication details: Wisconsin ASQC Quality Press 1996Description: 228p. ill. 26cmISBN:- 0873893646
Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Book | BHEUU Library Open Shelf | 658.812 KES (Browse shelf(Opens below)) | Available | 0000007041 |
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