Best practices in customer service / edited by Ron Zemke John A. Woods

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Material type: Text

TextPublication details: New York AMACOM 1998Description: 414p. ill. 30 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Book	BHEUU Library Open Shelf	658.812 BES (Browse shelf(Opens below))	Available		0000007475

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Previous	658.8009595 SIE Marketing management cases in Malaysia /	658.81 NEW Sales force management text and cases /	658.812 ALE Client care /	658.812 BES Best practices in customer service /	658.812 BHO Beyond customer satisfaction to customer loyalty the key to greater profitabality /	658.812 BHO Beyond customer satisfaction to customer loyalty the key to greater profitability /	658.812 BRA Branding the digital age /	Next

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